Communicating Major Changes
Communicating changes in our practices to our patients can be challenging, especially when those changes may affect their dental experience. But a lot of people don’t like change, especially older patients. We can improve in many ways, but three of the most common are price increases, changes in staff and new technology. These can be sensitive topics to discuss. How can you convey them in a way that is clear, respectful and reassuring?
Learn more.
Learn more.