Navigating the Change Healthcare Recovery: An Open Discussion with Henry Schein One

Speakers: Martin Kearns; Ryan Hungate, DDS, MS; Ali Hyatt; Paul Kaiser; and Debra Bafia
Method: Round-table panel and Q&A session 
Date and Time: Wednesday, Dec. 11: 5–6 p.m. CST
Audience: AGD Members
Fee: FREE

Description

Hosted by Henry Schein One chief clinical officer and dental tech entrepreneur Dr. Ryan Hungate, this webinar is an open, honest and conversational forum to discuss Henry Schein One’s response to the February 2024 Change Healthcare cyberattack and where things stand today. We’ll solicit questions in advance and take live Q&A. 

Learning Objectives 

1. Discuss Henry Schein One’s response to the cyberattack.
2. Learn where Henry Schein One and the industry stand today.
3. Address concerns about increased claim rejections or nonpayment of claims
4. Explore how our support team is addressing concerns about service and responsiveness

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Speaker Bios  

Ryan Hungate, DDS, MS
Chief Clinical Officer
Henry Schein One
Dr. Ryan Hungate is leading Henry Schein One’s next generation of revenue cycle management automation and One Platform strategy. Hungate is the founder of Simplifeye Inc. and an orthodontist. He implemented Simplifeye in over 7,000 locations and grew his team to over 300. Prior to pursuing dentistry, Hungate worked for Apple Inc. designing the Apple retail workflow.

Paul Kaiser
Chief Executive Officer
DentalXChange
Paul Kaiser is the CEO of DentalXChange and has over 20 years of healthcare IT experience, including MedeAnalytics, Cognizant, TriZetto, TDS Clinical and Cerner. Paul is known for motivating and positioning teams to consistently exceed financial and operational goals and for creating positive cultures of accountability. He is passionate about relationships, innovation, partnerships and the opportunity to bring new ideas to the dental industry.

Ali Hyatt
Chief Customer and Growth Officer
Henry Schein One
Ali Hyatt is Chief Customer and Growth Officer for Henry Schein One. She is responsible for leading customer experience and marketing, which includes running the company’s strategic marketing, communications, onboarding, implementation, training and customer success efforts. She has more than 17 years of comprehensive marketing and product experience. Before coming to Henry Schein One, she served as general manager for provider commercialization and marketing at Amwell.

Martin Kearns
General Manager, Revenue Cycle Management
Henry Schein One
Martin Kearns is the senior director and general manager of revenue cycle management (RCM), responsible for leading product vision, go-to-market strategies and financial growth for the RCM portfolio. Prior to joining Henry Schein One in 2019, he led sales and marketing teams at Lighthouse360. Marty is a passionate technocrat with 20 years of experience building successful teams in SaaS and finance. 

Debra Bafia
Office Manager, Ethos Dental Group | M & P Dental
Debra Bafia has been an office manager since 2015, overseeing the daily operations of the multiple offices owned by Dr. Emily Hansen, DMD, who is an Academy of General Dentistry member. Before joining Ethos Dental, Debra gained extensive experience working in various dental offices in the Chicagoland area. She is particularly interested in delving into the intricacies of dental insurance and implementing strategies to enhance office functionality. Debra holds a Bachelor of Science in marketing from Southern Illinois University Carbondale and a dental assisting certificate from Kaskaskia College in Centralia, Illinois.