Kevin E. O’Connor, CSP, CEC
Subject: 550 Practice Management and Human Relations 
Credits: 1
Method: Lecture
Thursday, Aug. 1: 7:30–8:30 p.m. CDT
Audience: Students, Residents, Dentists
Fee: $37.50 (students and residents); $75 (members); $125 (nonmembers)

Description

Office management often consumes the thinking of the practitioner: Who does what, when and how? Leadership is a different and vital skill that is needed for a practice to grow and sustain a special identity in the community. Positioning the dentist as a leader – and not just a manager – allows for a different, perhaps executive, kind of relationship with the practice and community. This webinar is devoted to what leaders do beyond management and how it impacts their reputation and identity with others.

Learning Objectives 

• Describe the critical difference between a well-managed practice and a well-led practice.
• Assess the myths and realities of being a dentist leader.
• Discuss how your leadership is understood and felt by your team members and the difference it makes for them.
• Apply specific techniques that can begin your leadership journey.

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Speaker Bio  

Kevin E. O’Connor, CSP, CEC, is a 30-year faculty member of the American Association for Physician Leadership (formerly the American Association for Physician Executives), and he is also a longtime faculty member of the American College of Healthcare Executives. He works with many pharmacoeconomic teams, including MDs, DOs, PhDs, DDSs and PharmDs, primarily in cancer research. O’Connor has presented at the Magnet Conference and consults regularly with CRNAs in their practices. With graduate degrees in education, counseling psychology and spirituality, O’Connor’s expertise focuses on the challenges of leadership, business relationships, and the effectiveness of teams. O’Connor is a certified speaking professional (CSP).