MANAGER, CONSTITUENT & MEMBER SERVICES
Founded in 1952, AGD is the only professional association that exclusively represents the needs and interests of general dentists. AGD provides its members with the resources, support and inspiration they need to deliver the best dental care and oral health education to the public. AGD’s mission is to “advance general dentistry and oral health through quality continuing education and advocacy.” Through this mission, AGD member dentists are able to build their careers, grow their businesses and protect their profession.
This is a great opportunity for anyone interested in advancing their association management career! The Manager of Constituent Services supervises one direct report and interfaces with member leaders and constituent staff at the local and regional levels, along with internal AGD departments to:
- Develop, deploy and continuously improve annual programming
- Develop and oversee department budgets
- Change management
- Facilitate virtual and face to face meetings (agendas, reports, business case presentations, etc.)
- Analyze and present data, results and ROI on AGD programming to leadership
- Oversight of two online communities
- Manage awards and grants
- Ensure policy is being followed
- Support membership efforts at the local/regional level
Successful candidates will have:
Education: Bachelor’s degree or equivalent experience. Certified Association Executive (CAE) credential and/or marketing or communication degree preferred.
Credentials (years of experience): Three to five years related experience, including needs analysis, program presentations, working with volunteer leaders, and facilitating and leading groups. Prefer association background in managing constituent/chapter relations.
Knowledge, Skills and Abilities: Be able to communicate authoritatively, effectively and tactfully with AGD officers, members, suppliers and staff to present a positive image of AGD through these communications. Strong business writing skills/proposal development. Must be open minded to innovation and new ways of doing things.
Possess exceptional PC skills, including Microsoft Office. Be flexible, adaptable, detail oriented, able to work on a wide variety of tasks independently and in a team structure, understand meaning of confidentiality, solve problems creatively and effectively and make sound judgments. Ability to meet deadlines, set priorities, work independently, develop budgets, monitor and control expenditures, and high level of initiative and creativity.
Able to work additional hours and travel as needed.
Please send salary requirements. This position pays a salary commensurate with prior job experience. In addition to the salary, employees receive excellent benefits, including medical, dental, life and disability insurances, pension plan, flex plan, paid time off (pto) and holidays. The organization prohibits all forms of harassment in the workplace, specifically sexual harassment and also harassment based on race, religion, color, age, gender, sexual orientation, national origin, ancestry, citizenship, disability, pregnancy, and marital or military status. EEO.
NOTE:
If interested, please send resume and cover letter to AGD.Resumes@agd.org.
Apply Today
To apply for this position, please send your resume and a cover letter to our Human Resources (AGD.Resumes@agd.org) team.